Why is the github collaborator apphb invitation not automated?

cottsak's Avatar

cottsak

17 Apr, 2018 02:30 AM

Hi Rune,

I've read the other threads and I'm having the same issue "Downloading source failed: An error occurred while downloading the source" (commit ID 20c21f5daa8ad14b8b2a8c6fe87aaa14bc8b9c1a). I have the collaborator "apphb" on my private repo but the invitation is not yet accepted. In the other support threads it seems you have to approve these manually. This is not ideal and it looks like it's been this way for years. Do I really have to ping you on support each time I want to link AppHarbor to a private GitHub repo? I love AH cos it "just works". If it's going to be this painful I might as well just use Azure.

  1. Support Staff 1 Posted by rune on 17 Apr, 2018 02:46 AM

    rune's Avatar

    Hi,

    Yep the invitation should've been accepted a little while ago, so if you try again it should work as expected.

    And yes I agree this process should be automated -- I can't guarantee when it'll happen, but shouldn't take long. In the meantime I hope you'll continue to use the service. Please don't hesitate to reach out if you have pending invitations or there's anything else I can help with!

    Best,
    Rune

  2. rune closed this discussion on 17 Apr, 2018 02:46 AM.

  3. cottsak re-opened this discussion on 17 Apr, 2018 02:55 AM

  4. 2 Posted by cottsak on 17 Apr, 2018 02:55 AM

    cottsak's Avatar

    Thanks mate. Great support as always!

  5. Support Staff 3 Posted by rune on 17 Apr, 2018 03:28 AM

    rune's Avatar

    Of course, happy to help! :)

    Best,
    Rune

  6. rune closed this discussion on 17 Apr, 2018 03:28 AM.

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