Reactivate account

nickdodd79's Avatar

nickdodd79

05 Jun, 2016 03:57 AM

I haven't used my AppHarbor account for a while and I attempted to use it again to create an app but get the following message:

There was a problem with your request.
You can't create an application when your account has been cancelled.

Is there a way to reactivate my account?

  1. Support Staff 1 Posted by rune on 05 Jun, 2016 04:10 AM

    rune's Avatar

    Hi,

    This is a bit cumbersome seeing as the cancellation has already been processed -- any chance you can just sign up for a new account, or reason why you'd prefer to use the other?

    Best,
    Rune

  2. rune closed this discussion on 05 Jun, 2016 04:10 AM.

  3. rune re-opened this discussion on 05 Jun, 2016 04:10 AM

  4. 2 Posted by nickdodd79 on 05 Jun, 2016 04:33 AM

    nickdodd79's Avatar

    Thanks for the quick reply. When I tried to register again it said that the email was already in use. I guess I can alter that profile to something b*lls*it and just re-register that way. Thanks for your help.

  5. Support Staff 3 Posted by rune on 05 Jun, 2016 04:47 AM

    rune's Avatar

    Ah yes that should work -- sorry about the hassle (and don't cancel the account next time :-)). Have a great weekend!

    Best,
    Rune

  6. rune closed this discussion on 05 Jun, 2016 04:47 AM.

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