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BitBucket integration seems to be failing

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christiaanverwijs

23 Dec, 2015 09:10 AM

Hi Rune,

I'm trying to create a bridge between one of my projects (kerkwijzer-survey) and BitBucket. But I immediatly get a 500 error on this url: https://bitbucketbridge.apphb.com/Bitbucket. It seems this app is throwing errors no matter what. Is something broken there?

Best,
Christiaan

1. Support Staff 1 Posted by rune on 23 Dec, 2015 01:13 PM

   

   Hi Christiaan,

   I can see that the error returned from Bitbucket is an HTTP 401 (unauthorized) and I suspect this is an issue caused by a stale cookie. Can you try clearing the cookies for the bitbucketbridge.apphb.com domain and give this another shot? Otherwise try a different/private/incognito browser where the cookies are cleared.

   Let me know how that works out!

   Best,
   Rune

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2. 2 Posted by christiaanverwi... on 23 Dec, 2015 02:23 PM

   

   Hi Rune,

   I've cleared the cookies, tried it again with an incognito window and a different browser, but still the same result. It appears to be persistent issue?

   Best,
   Christiaan

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3. Support Staff 3 Posted by rune on 28 Dec, 2015 07:43 PM

   

   Hi again,

   Sorry about the slow response here and thanks for reporting this issue. The issue should be resolved now!

   Best,
   Rune

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4. rune closed this discussion on 19 Aug, 2019 06:01 AM.