tag:support.appharbor.com,2010-11-23:/discussions/problems/37-can-discussions-be-re-opened-by-everyoneAppHarbor: Discussion 2011-04-08T03:50:19Ztag:support.appharbor.com,2010-11-23:Comment/46319222011-01-09T20:27:30Z2011-01-09T20:27:57ZCan discussions be re-opened by everyone<div><p>Hi Mustafa,</p>
<p>really appreciate your interest in contributing to our support.
Unfortunately we can't add the ability for other parties to reopen
support cases once they're closed and there isn't a moderator role
in Tender.</p>
<p>As the discussion is public and you listed all the required MVC3
assemblies needed, there's a good chance other have benefitted from
it already though. Discussions are our users way of helping each
other out for now (until they're closed, as you pointed out), so I
guess this is always a good place for people to start searching for
answers.</p>
<p>We would like to host articles in the knowledge base and we've
been extracting some tips (though not much) from specific support
cases already to it. If you have something you think is missing in
the knowledge base feel free to send it to us and we'll review it
for the knowledge base.</p>
<p>Regarding the "formatting help" link I havent experienced that
issue (using chrome). The Preview article also shows the modal box
in my case with the text to preview inside of it.</p>
<p>Best regards,<br>
Rune</p></div>runetag:support.appharbor.com,2010-11-23:Comment/46319222011-01-11T17:14:01Z2011-01-11T17:14:01ZCan discussions be re-opened by everyone<div><p>Here's a screenshot of what I see when I click the Formatting
help link and the page loads: <a href=
"http://i.min.us/idOeGQ.png">http://i.min.us/idOeGQ.png</a></p>
<p>As for the Preview link, oddly enough, it seems to preview my
text on certain pages but not on others.</p>
<p>Preview works right on a specific discussion's page, like this
discussion's page Preview link but it fails to preview on:<br>
<a href=
"http://support.appharbor.com/discussion/new">http://support.appharbor.com/discussion/new</a><br>
<a href=
"http://support.appharbor.com/discussions/problems">http://support.appharbor.com/discussions/problems</a></p>
<p>If preview works for you on those page for you guys then it's
most definitely my end (my internet can be kinda choppy).</p></div>xtrumanxtag:support.appharbor.com,2010-11-23:Comment/46319222011-01-11T23:53:53Z2011-01-11T23:54:15ZCan discussions be re-opened by everyone<div><p>Hi,</p>
<p>I think it's related to the browser you are using, which may not
be compatible with Tender (the support system). I guess Internet
Explorer/Chrome would work :-)</p>
<p>Thanks,<br>
Rune</p></div>rune