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European instance

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markregan

May 20, 2013 @ 06:41 AM

Can you swap our instance over to a European based instance please?

1. Support Staff 1 Posted by rune on May 20, 2013 @ 06:59 AM

   

   Hi Mark,

   We don't currently support swapping applications across regions, but it should be relatively easy to create a new application in the EU and migrate to that. This way you can ensure that the migration can happen in your own pace and we're happy to help figure out a good migration plan. To minimize downtime you might want to migrate your application like so:

   • Create a new application in the EU region.
   • Add any configuration variables, hostnames add-ons etc that your application relies on to the new application.
   • Make sure to also add your SQL Server connection information from your existing application, and that you read this configuration from your application's appsettings.
   • Make sure the application runs properly in the EU region.
   • Update your DNS configuration - you might want to update the TTL prior to actually migrating the app so the change happens as quickly as possibly when you update the DNS configuration.

   The application will now be running in the EU, but your database server still runs in the US. You likely want to create a new database in the EU and migrate your data to this. If you followed the steps above your users will only experience downtime during the migration (or you may be able to completely avoid it with another migration plan).

   Since you're using the Memcached add-on I can also recommend that you start using Memcachier instead - unlike the Memcached add-on they offer memcached in the EU region.

   The remaining add-ons shouldn't need any migration - all you'll loose is a little history.

   Best,
   Rune

   • Edit

2. rune closed this discussion on May 20, 2013 @ 06:59 AM.

3. Mark Regan re-opened this discussion on May 20, 2013 @ 08:13 AM

4. 2 Posted by Mark Regan on May 20, 2013 @ 08:13 AM

   

   Cheers Rune, appreciate the help, will get started this week.

    

   From: rune [mailto:[email blocked]]
   Sent: 20 May 2013 07:59
   To: [email blocked]
   Subject: Re: European instance [Support #26829]

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5. Support Staff 3 Posted by rune on May 20, 2013 @ 11:43 AM

   

   Great, let us know if there's anything else we can help with!

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6. rune closed this discussion on May 20, 2013 @ 11:43 AM.