Problems with certificates
Today we started having problem with SSL Certificates what can we do?
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Support Staff 1 Posted by rune on 30 Sep, 2021 10:18 PM
Happy to help! What applications/certificates are you having problems with, and what errors are you experiencing?
2 Posted by ibanezjp on 30 Sep, 2021 10:29 PM
Name of the application is: ticketpassapi
I guess the problem could be related to:
Really I am using the Piggyback SSL certificate no a custom one.
Support Staff 3 Posted by rune on 30 Sep, 2021 10:58 PM
Ah that's right - we've actually just pushed an update to the certificates serving
appharbor.com(which are also used to push to the built-in git repository for your apps - and caused problems for some older Git client as mentioned in this discussion).
If I understand you correctly the issues you're experiencing are related to an API you're serving with the piggyback
*.apphb.comcertificate? We may update the certificate chain causing these issues for older clients on the
*.apphb.comcertificates well, but still evaluating the impact this could.
4 Posted by ibanezjp on 30 Sep, 2021 11:06 PM
Yes we are using https://*.apphb.com.
So, option A is to wait until you update the certificate chain.
What could be option B?
Support Staff 5 Posted by rune on 01 Oct, 2021 12:28 AM
There are a couple of "option B" solutions to fix this right away:
I suspect we'll be able to make a change on our end in the relatively near future (like the next few days) so perhaps option A is an acceptable solution.
6 Posted by ibanezjp on 01 Oct, 2021 02:03 AM
Our API is consumed by iPhone and Android APPs, so make the change would take us several days :(
I guess we will need to wait until you fix it in your end.