SQL Connections Timing Out

AGVISELABORATORIES's Avatar

AGVISELABORATORIES

26 Nov, 2019 10:45 PM

Hi, I have another ticket open about this, but I am getting no replies. We have been having massive slowdown on our SQL connection off and on for weeks now. We just had more issues yesterday. We have been getting many customer calls due to our connections timing out. I would like to see a graph of the CPU load over the last couple weeks and see if we can identify the problem. Also, I am wondering if upgrading from Tin to Copper on our server would help? It could just be that we have an increased amount of usage and our current plan won't keep up, but I want to know for sure if this would help or not.

  1. Support Staff 1 Posted by rune on 26 Nov, 2019 11:04 PM

    rune's Avatar

    Hi,

    Apologies for the slow response again -- I've followed up in the related thread and will close this one for now. Thanks for checking in on this, and I'm sorry this continues to cause you trouble. Hopefully we'll be able to work out a solution soon!

    Best,
    Rune

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